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When you visit, register or order products or services on Star Enterprize you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls. We do not store credit card details.
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Furthermore, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at firstname.lastname@example.org
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which we may store on your computer.
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
If you have registered with Star Enterprize then your computer will store an identifying cookie which will save you time each time you re-visit the website, by remembering your email address for you. Cookies are small files which are stored on a user’s computer. They are designed to hold a small amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
To make full use of the online shopping experience at Star Enterprizeyour computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.
Our cookies don’t store personal information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. If you’d prefer to restrict, block or delete cookies from Star Enterprize or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
|Session Cookies||These are cookies that we use to remember your log in details and what you’ve added to your basket. These are 100% necessary to ensuring the website functions correctly and that you can make purchases. More info: http://www.allaboutcookies.org/cookies/session-cookies-used-for.html|
|Google Analytics||When visitors reach the site via a search engine result, a direct link, or an ad that links to your page, Google Analytics stores the type of referral information in a cookie. The parameters in the cookie value string are parsed and sent in the GIF Request (in the utmcc variable). The expiration date for the cookie is set as 6 months into the future. This cookie gets updated with each subsequent page view to the site; thus it is used to determine visitor navigation within the site.|
|Google Analytics||Each unique browser that visits a page on your site is provided with a unique ID via the __utma cookie. In this way, subsequent visits to your website via the same browser are recorded as belonging to the same (unique) visitor. Thus, if a person interacted with your website using both Firefox and Internet Explorer, the Analytics reports would track this activity under two unique visitors. Similarly if the same browser were used by two different visitors, but with a separate computer account for each, the activity would be recorded under two unique visitor IDs. On the other hand, if the browser happens to be used by two different people sharing the same computer account, one unique visitor ID is recorded, even though two unique individuals accessed the site.|
|Google Analytics||The Google Analytics tracking for ga.js uses two cookies to establish a session. If either of these two cookies are absent, further activity by the user initiates the start of a new session. The _utmb cookie timestamps when a visit session enters the site.|
|Google Analytics||The Google Analytics tracking for ga.js uses two cookies to establish a session. If either of these two cookies are absent, further activity by the user initiates the start of a new session. The _utmc cookie timestamps when a visit session leaves the site.|
|Google AdWords||AdWords Tracking code is used to track visits and orders place from advertising on Google’s search and display network. This cookie is triggered when a user visits and makes a purchase via Google’s sponsored ads and is triggered on the confirmation page|
|Google Adserving Cookie||Facilitates on site tracking following pay per click activity.|
|Affiliate Cookies||These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.|
|Mailchimp||Mailchimp provide email services. A cookie is triggered on the confirmation page when a user purchases after click from a marketing email.|
|Facebook/Twitter/Pinterest||These are cookies which are a trigger to allow you to share pages, products via social networks.
More info: http://www.facebook.com/about/privacy/
More info: http://twitter.com/privacy
More info: http://pinterest.com/about/privacy/
The above is a complete list of the cookies we have on site and we will endeavour to update the list of cookies whenever there are any changes. If anyone has any further questions or needs more information, please contact Star Enterprize ltd.
If you’re not sure of the type and version of web browser you use to access the Internet:
Microsoft Internet Explorer 6.0, 7.0, 8.0
Microsoft Internet Explorer 5.0 on OSX
Safari on OSX
Mozilla and Netscape on OSX